Support
Last updated: 8 September 2026
Email support@repzai.app with the app version, your device model and a short description of the issue. Do not send photos of payment cards or sensitive health information.
Subscriptions and purchases
Purchases are processed by Apple. You can manage or cancel an auto-renewing subscription in your Apple ID subscription settings. To restore a previous purchase, use Restore Purchases in the app. Refund requests are handled by Apple.
Delete app data
Use Reset app data in Profile to remove saved plans, preferences and nutrition history. If you have used an enabled photo scanner, this also requests deletion of its technical guest identity from our backend before clearing local credentials. Keep an internet connection until the reset completes; if it fails, retry. Uninstalling alone does not request server deletion. Resetting or uninstalling does not cancel an Apple subscription or delete photos from your own library. See our Privacy Policy or email us for help.
Photo scanning
Where available, photo analysis needs an active subscription, an internet connection and your permission to send the selected food photo to Cloudflare through our backend. Results are estimates; review them before saving. Scanning has usage and capacity limits. If it is temporarily unavailable, try again later or use manual meal planning.